One of the most dreaded customer objections is "I have to think it over." Here are some responses that can help get past it:
>> "What exactly do you want to think about?"
>> "Let's think it over out loud. Sometime two heads are better than one."
>> "Let's think it over while it is fresh in your mind. What are some of the items you need to know more about?"
Source: Selling Power magazine
Wednesday, January 11, 2012
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